Comments
Rushab.R
lol u saved me
Rychu
You are welcome :)
Susanna
You are the best!! ASUS should give you a medal
Rychu
I'm happy I could help :)
valk
not working here?? help.
Rychu
But which part exactly doesn't work for you @valk? You need to give some more info.
valk
after re-install win 10 i cannot run screenxpert , tried everything but no luck. I have also diffulty installing drivers.
Still have the screen 90 angle turned in the screenpad.
I tried screenxpert again, installed it just now. Want to open it and nothing happens.
Rychu
Have you seen and tried the steps described by Asus in the tutorial linked in my post? You should follow these steps in this order:
Is there any particular step that is causing problems?
1. Install the [Intel Graphic] Driver with version 25.20.100.6619 or above. Please go to Device Manager and check the driver version first.
a. In the Device Manager, find the [Display adapters] and right click on the [Intel UHD Graphics](1). On the drop-down menu, select [Properties](2).
**Tips: The device name may be different based on different models.**
b. Select [Driver] tab(3), then check the [Driver Version](4).
c. If the driver version is lower than the specified version, please go back to the Device Manager and right click on the [Intel UHD Graphics](1), then select [Update driver](2).
d. Click on [Search automatically for updated driver software](3) to update drivers online.
2. Please go to the ASUS Support Site to download and install the necessary drivers and utility programs. (The following pictures are the current version as a reference, please download the latest version from the ASUS Support Site.)
? Note: Please follow the below order to download and install the drivers and utilities program.
a. Please download and install [Intel(R) Serial IO I2C driver] driver.
? Note: If you cannot search for Intel(R) Serial IO I2C driver on the ASUS support site that is meant some models has been built-in I2C driver in Windows, so, you don't need to install it manually.
b. Please download and install [ScreenXpert (Windows Store App)] utility program.
**Tips: You will go to the Microsoft Store to download and install this utility program after clicking the DOWNLOAD button.**
c. Please download and install [ASUS ScreenXpert Interface (Driver)] driver.
d. Please download and install [MyASUS (Windows Store App)] utility program.
**Tips: You will go to the Microsoft Store to download and install this utility program after clicking the DOWNLOAD button.**
e. Please download and install [ASUS System Control Interface V2(Driver)] driver.
f. Please download and install [ScreenPad2 Optimizer] correction program.
If you still cannot resolve your problem, download MyASUS and try the System Diagnosis for troubleshooting.
gabverte
Your a God @Rychu! The ScreenXpert app wasn't initially installed on my new laptop like it was supposed to be. When I first run the laptop I saw that it tries to install ScreenXpert app but failed because of '' LibraService'' that apparently can't be founded.
I search everywhere ont the web and on every FAQ I can found and I did all the updates and downloaded alle the drivers refered but nothing helped exept you. For a reason I can't explain, the Microsoft Store wouldn't show the ScreenXpert App. I guess I was on the french Canadian site and it's only available on the US site. So anyways, THANK YOU! :)
Rychu
You're welcome :) Yea, that is extremly strange that it doesn't show up in all countries. Fortunatly we have a direct link to it now :)
Dmaul
GREATLY appreciated, been beating my head against a wall virtually trying to delve through driver packages or even asus own website to no avail. This blag just made my whole dang week.
You rock!
Rychu
Haha, yea I can imagine, you're welcome 😃
Pedro
THANK YOU! Finally after 2 hours managed to get it to work again!